AUSTRALIA-WIDE POSTAGE

 

Postage rates are set using Australia Post postage rates and quotes, and hence are subject to change. The cost of postage is based on the weight of your order and can be calculated in the shopping cart using your postcode. All prices are in AUD.

 

LOCAL CLICK & COLLECT

 

We offer a free pickup or "Click and Collect" option for local customers in the Port Macquarie area. Enter your postcode into the Postage calculator in your Shopping Cart to access this option.

 

PROCESSING TIMES

 

We endeavour to pack and dispatch orders within 1-2 working days. We ship most weekdays. Weekend orders will be processed the following Monday.

 

REFUNDS & REPLACEMENTS

 

Orders are packed carefully and checked for damage before leaving us in good condition. Once these items have been despatched, we cannot automatically be held responsible for items lost or damaged in transit. If your order has not arrived within 30 days, or is genuinely missing a part(s) of your order, please contact us to discuss options. 

Unfortunately, we do not offer refunds for orders for change of mind after an order has already been shipped. 

If you are returning an item because of an error made on our part or because it was shipped defective, we will be more than happy to refund the delivery charges incurred in sending the goods to you and your costs in returning it to us. 

In the event you do need to return an item, it must be done within 30 days of your shipment date. Items should be shipped to the address below, quoting your order number and reason for return. For your protection, we recommend that you use a delivery service that tracks and records delivery.


ATTN: Retcon Comics
Shop 6, 23-41 Short Street, Port Macquarie, NSW, 2444

 

CANCELLING AN ORDER

 

If your order has not yet been shipped you may cancel your order for a full refund or exchange by contacting us immediately.

 

INTERNATIONAL ORDERS

 

We do not currently ship outside of Australia. If you would like to discuss arranging an international order, please feel free to contact us.